从数据到服务：场景化的智慧养老行动者网络解析

• 作者： 姚乐野 ¹ 李姗蔓 ¹
• 作者单位：
  1.  四川大学
• 通讯作者： 李姗蔓 
• 提交时间：2024-09-06

摘要: [目的/意义]从行动者网络理论的基本要素与转译过程出发，围绕各场景分析智慧养老数据驱动模式，有助于深入了解数据驱动智慧养老服务的基础架构，掌握其数据驱 动策略，以持续推动智慧养老的发展。 [方法/过程]以行动者网络理论为框架，结合数据价 值链模型以及服务场景概念，分析数据驱动智慧养老服务的基础架构，并从场景的物理空 间、交互空间以及数据空间的三方面出发，结合文献分析、调研访谈以及国内外实践经验 归纳，对数据驱动智慧养老服务的逻辑路径进行场景化解构。[结果/结论]智慧养老行动者 网络的基本要素与转译过程展现了数据驱动智慧养老服务的基础架构与逻辑路径。其中， 智慧养老行动者网络的基本要素强调以多维交互的服务场景、结构化的数据活动以及异质 耦合的行动者作为数据驱动智慧养老服务的基础架构;智慧养老行动者网络的转译过程关 注于数据驱动智慧养老服务的逻辑路径，以产业对接、平台赋能以及数据增效为目的，围 绕服务集成者、服务提供者、服务需求者及其所参与的数据采集、组织、流通以及利用等 活动，通过问题识别、利益赋予、主体吸纳以及目标动员等流程实现数据对智慧养老服务 的驱动。

Abstract: [Purpose/Significance] Starting from the analytical framework of actor-network
theory, analyzing the data-driven model of smart elderly care around various scenarios will help us gain a deeper understanding of the infrastructure of data-driven smart elderly care services and master its data-driven strategy to continuously promote the development of smart elderly care. [Method/Process] Based on the actor-network theory, combined with the data value chain model and the concept of service scenario, the basic elements of data-driven smart elderly care services are analyzed. Starting from the three aspects of the physical space, interactive space and data space of the scenario, combined with literature analysis, research interviews and domestic and foreign practical experience, the basic logic of data-driven smart elderly care services is deconstructed in the scenario. [Result/Conclusion] The basic elements and translation process of the smart elderly care actor network demonstrate the infrastructure and logical path of data-driven smart elderly care services. Among them, the basic elements of the smart elderly care actor network emphasize multi- dimensional interactive service scenarios, structured data activities, and heterogeneously coupled actors as the infrastructure of data-driven smart elderly care services; the translation process of the smart elderly care actor network focuses on the logical path of data-driven smart elderly care services, with the purpose of industry docking, platform empowerment, and data efficiency enhancement, centering on service integrators, service providers, service demanders, and the data collection, organization, circulation, and utilization activities they participate in, through processes such as problem identification, benefit granting, subject absorption, and goal mobilization, data drives smart elderly care services.

• 来自： 李姗蔓
• 分类： 信息资源管理 >> 情报学
• 稿件状态： 已被期刊评审中
• 引用： PSSXiv:202409.00458 (或此版本 PSSXiv:202409.00458V1)
  DOI:10.12451/202409.00458
  CSTR:32012.36.PSSXiv.202409.00458
• 推荐引用方式： 姚乐野,李姗蔓.从数据到服务：场景化的智慧养老行动者网络解析.哲学社会科学预印本平台:https://zsyyb.cn/abs/202409.00458.[PSSXiv:202409.00458V1] (点此复制)